Standard Level Service Agreement for Ricoh Digital Device

Full maintenance of your Ricoh equipment is covered by the unique RBC Business Solutions Comprehensive Service Program. The service program guarantees five years of equipment service.

5 Years Service Guarantee Including Parts and Labour - Free of Charge

and is based on the following:-

Payment to RBC Business Solutions per copy charge.

This includes:-

All Toner
All service labour
All spare parts
Replacement drums
Regular preventative maintenance.
Initial operator training and ongoing support
Initial installation and connection to your network

RICOH’s reputation for reliability is no accident. RICOH systems and processes have been carefully planned and are reviewed regularly to ensure that they are responsive to the customer. This has been acknowledged by the DEMING PRIZE, the world’s highest accolade for Service and Reliability Excellence, was first won by RICOH, and won again since.

At RBC Business Solutions, we are required to perform, at a minimum, to the RICOH standards of excellence. As a consequence, RBC Business Solutions has a solid understanding of the products and components we are servicing.

RC Gate

Allows automatic meter reading and the ability to order toner automatically and notify you of the request.